The Metro Stores

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Take mobile e-commerce seriously


From the Cebu Sunstar:  The growth of peer-to-peer or person-to-person trading sites like,,,,,, among others, has allowed Filipinos from all the country to trade with each other. As you can scan through the various payment options, Globe GCash and Smart Money are in majority of these seller pages.

Anyone who has not looked into these two payment platforms in the past should think again. With mobile broadband becoming affordable and a growing number of Pinoys surfing through the mobile phone, there is a new opportunity to market and position the selling of product or service focusing on this growing user segment.

Globe GCash Glick (https:/, in partnership with courier company Delbros, now allows online sellers and buyers to trade with each other with ease. The system ensures buyers and sellers that a product ordered is received in good condition and in accordance with what was indicated online. In addition, payment is already secured prior to shipment, allowing proper transfer of funds after the delivery process.  Continue reading here

Also read my blog on sending money
And my blog on Business Ideas

Business trend slowly shifts to online selling


My comment:  But major players like SM, Ayala, Metro, Robinsons, Island Souvenirs, CDR King and many others haven't seen the light yet in my opinion and missing a major business low cost opportunity 

China's online sales soar in Jan-Sept: govt (wonder why no news like this in Philippines?)

Philippine Star CEBU, Philippines - Despite lots of business spaces now made available around the city, the advent of the internet has made online selling now the fast growing trend in the business community.

This is due to the free advertising and no need to pay for space rentals said Tina Tan, an online business seller who sells ready-to-wear clothes and accessories through the web.

Tan said that doing business online has become very popular and since the budding of social networking sites, it makes their jobs easier and gives them a chance to have a wider market.
According to Tan, business through online is very easy especially for those that have other things to do like students like her.

She said that all they have to do is add as many contacts as they can, preferably people they know so that they would not be scammed, and immediately they have instant customers.

Val Carla Vergara, a new online business player, said that she shifted to online selling because it is a new strategy for small business players like her who wants extra income but does not need to invest on a huge capital.

Vergara said that there are so many small business players that are using the net right now for their businesses but the competition does not worry her despite having the same kinds of products like RTW’s, accessories, and toys.

She said that just like any other kind of business, it depends on the marketing strategy of the online shop owner.

Vergara explained that she sells her products cheaper than those sold in malls and she puts the difference of the prices in her site so that the customers would be able to see how much money they will be saving if they buy it from her.

She said that unlike stores in malls and also from other online entrepreneurs who has fixed prices, she lowers her prices if the customers ask for a discount and she also does this if her clients buy three or more products.

But according to some like Armida Aguilar, a college student, the pictures are not enough for her to buy a product online. Aguilar said that despite online selling becoming a fad today and saves the shoppers time from going around places looking for clothes, she still chooses to go the conventional way pf shopping because she wants to make sure that she the quality is worth the money she is paying.  Continue reading here

Online Retail Thriving: 8% Growth Expected This Holiday Season but are Philippine merchants taking note?


From the NY Times In its State Of Retailing Online 2009 report, Forrester Research reported that the vast majority of Web retailers were not only profitable in 2008 - in a recession - but also that their overall level of profitability grew.
My commment;  But has Philippine merchants noticed the trend and are they adapting to sell worldwide?  Here is a area for growth and expansion and Filipino merchants need to take note. 

The e-commerce market is expanding, due to a combination of factors.

Also brick-and-mortar businesses are migrating more of their operations online. We also have technology advances to thank: better recommendations technology, social media, the emergence of mobile commerce.

E-commerce Continues to Grow, Despite Economy

In the State Of Retailing Online 2009 report, Forrester Research reported that retailers saw their Web divisions grow by 18% in 2008. Given that Forrester described 2008 as "one of the worst years ever" in retail, that's significant growth in online retail activity. 
Continue reading here

Internet supermarket booms in bad times, Selling online a golden opportunity for Filipino business


- The Internet global supermarket is booming because people and businesses are looking for bargains and new outlets in bad times, a new report says.  (My comment, Philippines has a golden opportunity for big and small businesses to embrace this technology and sell sell sell to the world.  Example is the recent Pacquiao rumble where people wanted to buy tshirts, and much more and where were the Filipino merchants like Island Souvenirs online, seems they and others are missing a golden opportunity)

And the this great global shopping mall can only expand rapidly as mobile phone use explodes, the Chinese get involved and advertisers jump in, the OECD forecasts.

But the e-trade revolution is being held back by hidden frontiers, ranging from concerns over privacy of personal information, language problems, delivery costs and taxation and regulation barriers.
As the Christmas spending spree, vital to many retailers and manufacturers around the world, gets under way, the OECD also highlights other worries for consumers.

For example, Santa Claus may never turn up with the goods, or the purchases may be defective, or payment details may be stolen.

These are among the obstacles to increased cross-border trade, paradoxically even within the European Union, which the Organisation for Economic Cooperation and Development lists in a report on a conference under the heading: "Empowering e-consumers."

The report found that the financial crisis had breathed new life into electronic commerce, with sales rising in Europe, the United States and China at a time when the store-based retail sector struggles as consumers' disposable income shrivels.

"The financial and economic crisis appears to be giving a e-commerce a boost as consumers search for ways to reduce expenditures by purchasing items online," the OECD said, adding: "The savings can be substantial."
It cited a study showing that shoppers in Britain, Germany and France can save 17 percent by buying electronics goods, DVDs and clothing on online trading platforms rather than in physical stores.

In the United States on-line sales for 80 retailers rose an average of 11 percent in the first quarter of the year, according to another study.

One site, Craigslist, is forecast to report sales of 100 million dollars this year, a 23 percent increase from 2008. Another platform, Amazon, had net sales of 177 million dollars in the first quarter alone, up 24 percent from the first quarter 2008.

The OECD cites a study by the Forrester research group predicting that western European consumers will buy 123.1 billion euros' worth of goods online by 2014, for an average annual growth rate of 9.6 percent.
China too has experienced a jump in online retail activity. The online auction and retail website of the country's leading e-commerce company, Alibaba Group, reported a 131 percent rise in transaction volume in February compared with a year earlier.

Helping to spur electronic commerce is the growth in mobile phone use. The number of mobile phone subscribers grew at an average rate of 30 percent a year from 1993 to 2007 in the 30 industrialised economies in the OECD.
But the OECD warned that the future of e-commerce is not entirely secure, maintaining that its fate "depends for a large part on the level of confidence that consumers have in on-line shopping."

It noted that half the cross-border complaints and disputes filed with the European Consumer Center Network stemmed from purchases made over the Internet.
"Delivery problems and dissatisfaction with the products purchased were the leading reasons for the complaints, accounting for 75 percent of the total," the OECD said.

Customers voiced dissatisfaction with non-deliveries, misrepresentation by online retail sites and difficulties contacting merchants.

While the Internet may have made it easier to buy products from foreign businesses, consumers have shown themselves to be reluctant to do so, according to the OECD, which cited language barriers, higher shipping costs, regulatory barriers and scams and misleading practices as key constraints.

Last year 33 percent of EU consumers purchased products online but only 7.0 percent bought goods from another country, the report said.

While many countries have e-commerce laws and regulations, such practices risk becoming outdated given the speed at which new products and services are created.

The study found that most countries, apart from the United States, do not have specific regulations to protect the privacy of children.

It said many online retailers ask consumers to confirm their age simply by ticking a box, with no follow-up measures to ensure that the information is accurate.

Another area of growing concern for the sector, according to the OECD, is the use of behavioral techniques that track a consumer's purchasing habits in order to tailor advertising to his or her interest.

But there is little doubt about the economic impact of online advertising. A recent study cited by the OECD found that the contribution to economic activity of online advertising amounts to 300 billion dollars in the United States. The US online advertising sector directly employs more than 1.2 million people.  Continue reading here

I just received this promotion in my email this morning. Are Philippine merchants/malls missing a great free advertising tool by email?


Why couldn't Philippine Department stores, or Malls have a similiar online email every week for their  promo customers or those that enter its many promotions that  collects names and email addresses?  A valuable free tool is not being used here by most Philippine Merchants. 

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METRO DEPARTMENT STORES 32 JVC P25,998 until Nov 15, 2009


METRO DEPARTMENT STORES 32 JVC P25,998 until Nov 15, 2009

LCD TV 32″ until November 15, 2009

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The Philippines has suffered a terrible weather problem with almost continous rain or cloudiness for the past few weeks.  But what I can't understand is why the buyers for SM, Robinsons, Ayala, Metro grocery stores can't find alternative suppliers for a temporary solution rather than having store shelves empty of red tomatoes.  In USA the buyers find supplies all over the world to make sure they meet customer needs.   What is the problem here?
If there is no stock in country then Taiwan, Australia, Thailand, New Zealand or even South Africa or Mexico or South America must have supplies that can be flown in to meet the lack here of so many different vegetables.  If there is a source here in country it is not meeting the need for any I repeat ANY supermarket here in Cebu.
I assume Manila stores are suffering similiar lack of supplies.  The government should step in and relax the standards until the supplies return to normal and the buyers should use sources like I easily found by searching Australian tomatoes.  The customers want tomatoes and other vegetables and I assume the buyers could find alternative sources until this crisis is resolved as we get all kinds of other offshore dry goods, why not tomatoes and other vegetables?